Our call centre operates from 8AM - 7PM, Monday to Saturday. Call us at 8002665464
Make a booking online.
Book at the tap of a button with our mobile app.
After making the booking, our driver will arrive at a time and location of your choice. We will inspect your car and check for any faults and concerns you may have. A collection report will then be generated and sent on sms & email. If you have any concerns or enquiries, please contact customer support at 8002665464. Please remove any valuable belongings as your car passes through multiple departments. All our staﬀ wear face masks, gloves, and take other necessary precautions to prevent the spread of COVID-19.
Once the car arrives at the workshop, a service advisor is assigned and a full detailed report with images is generated again. The car is checked by the next available technician. After checking, the health check report is sent by sms & email. If needed, our parts advisors search for highest quality parts with the best prices in the market. A quotation is then generated and sent to you via sms & email to accept or reject. No work is carried out without your approval. Once we receive your decision, the parts are ordered and your car repair or service is initiated.
Once the car service is complete, it goes for a quality check, and a road test. If it fails the quality check, it gets sent back to the workshop for further diagnosis. After passing the road test, the car goes for cleaning. The insides get vacuumed and the outside gets shampooed, washed, and dried. The car goes for another quality check after the cleaning. After it passes, an invoice will be generated and a link to make the online payment gets sent to you by SMS and email. Once the invoice is paid, a driver is then assigned to deliver your car back to you. The driver will carry out a final inspection with you and generate a delivery report which will be sent to you on SMS and email.
BMW - Major Service Abu Dhabi
Fast, friendly and knowledgeable. Excellent service all round as always. My car was perfectly cleaned at the time of delivery. I'm impressed with the service. The perfect service centre for BMW X5 car in Dubai.
Mitsubhishi - Major Service Abu Dhabi
I was really happy with the service from start to finish. Lots of communication, flexible with collection/drop off and easy to manage with the online applications they used for selecting the service and additional repairs. Special mention to Syed, who was very professional. Will use this company again, for sure.
Mercedes - Car Repair Dubai
I used to get service done from another service provider in Al Quoz but still the problem in my car was not identified unless one day my friend recommended me ServiceMyCar and I tried it. They will pick your car from home/ office and deliver it back at the same place.The best part is that they provide a 12 months guarantee on the parts. Made my life so easy.
BMW - Car Repair Dubai
I had issues with my BMW 435i convertible, and it has been sorted very quick, professional and efficient, it was nice to have a great chat with them, very reassuring and confident about the service provided
Toyota Prado - Car Repair Dubai
I have rarely had to do bodywork on my Toyota Prado car and was desperate to find somewhere good, near me and trustworthy in Dubai. My friend gave me this recommendation and I will be forever grateful.
Audi - Major Service Sharjah
I’ve had a lot of trouble with my car and this car service center has been the best I’ve ever experienced. they explained the problem to me in great detail, changed my coils and spark plugs and serviced it on the spot as I had to rush to go to work and on top of that very reasonably priced.
You pay for the service package online at the time of the booking. Any parts or additional work you can pay for after the work is completed and your car is ready for delivery.
The process is simple. On the day of your service, our agent will arrive at the collection point. He will check your car for any damage and prepare a damage report of your vehicle, which will be sent to you by SMS and e-mail. Your car is then taken to the garage and fully inspected with a comprehensive health check.
If any issues are found during the service, we will source the parts and give you a quote for them, and any labour work during repairs. Our advisor will contact you to obtain your approval for any vehicle repairs. If you accept, we will carry out the service and additional repairs, and if you decline, only the service will be conducted.
Once payment has been received, your car will be delivered to you along with a comprehensive delivery report. You can check the report to see if any additional damages are on your car. All our invoices, inspection reports, delivery reports, and parts requests are sent digitally to your phone via SMS, e-mail, or on the app.
Parts are not included in the service packages online. We will supply you with OEM, aftermarket, and genuine parts at trade prices, or you can provide your own parts. We give you the freedom of choosing your own parts.
The service prices listed online cover labour costs only. At the time of booking, you will have two options: supply my own parts or buy parts from ServiceMyCar. Our advisor will always call you with prices for parts and labour if we find any issues with your vehicle. Additional work will only be performed after your approval.
You can book a basic, full, or major service online or on our app. The app is available on the Google Play Store and the Apple App Store. For any other services or repairs, contact us on 04 703 8999 or 800 BOOKING, and we’ll endeavour to fulfil your request as per your requirements.
We have a network of garages all over the United Arab Emirates. All our garages are vetted, checked, qualified and insured to work on your vehicle. We personally visit every garage regularly to ensure your car is in the best hands. This is why we offer a 12 month or 10,000 km parts and labour warranty on any work we do. (T&C`s apply)